The hotel is situated some 7 km from the heart of Kandy. From here guests are able to enjoy views of the forest-covered mountains of Heerassagala. It is quietly situated, overlooks the city and is among the most enchanting hotels in Sri Lanka.
The hotel has a lift and features 100 rooms. The friendly staff at the reception desk in the lobby are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.
Rooms are equipped with air conditioning, central heating and a fan. Some rooms include a balcony. Rooms include a queen-size bed. Separate bedrooms are available. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. Equipped with a telephone, a television with satellite/cable channels, a DVD player and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. The bathrooms have a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms and non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, cycling/mountain biking and tennis are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, billiards, darts, squash, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and Ayurveda treatments. Leisure facilities include a kids' club, live music, a dance club and a nightclub.
Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include half board and full board. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.